Refund policy
Return, Refund and Exchange Policy
At STEAL DEALS, we aim to provide quality products and a satisfactory shopping experience.
Returns and Exchanges
Customers should contact us within 7 days of receiving an order if the product is damaged, defective, incorrect, or missing items. Return or exchange requests are subject to verification and applicable consumer protection laws.
Products must be unused and returned with their original packaging, where reasonably possible. Please provide your order details and clear photos or videos showing the issue.
Refunds
Once an eligible return is received and inspected, we will notify the customer of the outcome. Approved refunds will be processed to the original payment method where possible. Processing time may depend on the payment provider or bank.
Non-Returnable Items
Items that have been used, damaged due to misuse, or returned without the required order details may not qualify for a return, subject to applicable law. This does not limit any rights customers have under applicable consumer protection laws.
Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or different from what you ordered, contact us promptly with your order number and supporting photos. We will review the issue and provide an appropriate resolution.
Cancellations
If you need to cancel an order, contact us as soon as possible. Cancellation may not be possible after the order has been processed or shipped.
Contact Us
For return, refund, exchange, or order-related queries, contact STEAL DEALS through the contact details listed on our website.
This policy is subject to applicable Indian consumer protection laws. Any policy terms will be applied consistently with those laws.